Privacy Policy

1. Overview

HelpBro Shopping & Assistant is a digital platform operated by Ehsan Enterprises ("we", "our", or "us"). We respect your privacy and are committed to protecting personal data collected when you use our website (helpbro.in) or mobile application.

2. Information We Collect

We collect essential information required to process spare part orders and diagnostic requests:

• Contact Information: Name, phone number, delivery address, and email address.
• Order & Transaction Data: Purchased items, delivery preferences, and payment status.
• Technical Data: Device type, IP address, and app diagnostic logs.

3. Payment Data & Security

We do not store your credit card, debit card, or UPI PIN credentials on our servers. All online transactions are processed through end-to-end encrypted PCI-DSS compliant payment gateways (**Razorpay**).

4. How We Use Your Data

Collected data is strictly utilized for:

• Fulfilling spare part delivery orders with logistics partners.
• Providing customer support and order status notifications via WhatsApp/SMS/Email.
• Preventing fraudulent activities and ensuring platform safety.

5. Data Sharing & Third Parties

We do not sell or rent your personal information. Data is shared exclusively with logistics couriers and verified component suppliers strictly for order fulfillment purposes.

6. Contact Privacy Officer

If you have any questions regarding this Privacy Policy or wish to request data deletion, please contact our support team at: